Effective Date: 03 March 2025
Last Updated: 03 March 2025
Jindal Stainless Limited ("Jindal Stainless", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of users of the JSL Saathi Pragati mobile application ("App").
This Privacy Policy explains what information may be collected through the JSL Saathi Pragati App, how that information is used, stored, protected, and shared, and the choices available to you.
By registering for or using the JSL Saathi Pragati App, you acknowledge that you have read and understood this Privacy Policy.
JSL Saathi Pragati is a digital loyalty and engagement platform associated with Jindal Stainless Limited. The App may provide features including user registration, QR/coupon verification, rewards and points, transaction history, promotional programs, training-related activities, and other program-related services.
Depending on the features and services used by you, we may collect the following categories of information:
Where required for specific program features, the App may collect approximate or precise location information from your device. Location information may be used for verification, program operations, location-based activities, fraud prevention, reporting, and improving program services.
Location access is requested only when required for a feature of the App and is subject to the permissions granted by you on your device.
We may collect certain technical information necessary for operating and securing the App, such as:
Information collected through the JSL Saathi Pragati App may be used for the following purposes:
We do not sell your personal information for monetary consideration.
Your information may be shared, where necessary, with authorized service providers, technology partners, contractors, business partners, and other parties involved in operating and administering the JSL Saathi Pragati program.
Such parties may process information only for legitimate business, technical, operational, support, security, or program-related purposes and subject to appropriate contractual or other safeguards.
We may also disclose information where required by applicable law, regulation, court order, government authority, or where reasonably necessary to protect the rights, safety, security, or property of Jindal Stainless, our users, or others.
The App may use third-party technology and service providers for services such as authentication, SMS/OTP delivery, analytics, application infrastructure, notifications, payment or reward processing, security, and technical support.
These third parties may process information in accordance with their applicable privacy policies and contractual obligations.
The JSL Saathi Pragati App and related services may use cookies, identifiers, SDKs, logs, or similar technologies where required to operate the service, maintain security, understand usage, troubleshoot issues, and improve performance.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide the JSL Saathi Pragati services, administer the program, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce applicable agreements.
When information is no longer required for these purposes, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, or deletion of certain information.
You may also control certain device permissions, including location, camera, notifications, and other permissions, through your device settings. Disabling certain permissions may affect the availability of related App features.
To make a privacy-related request, please contact us using the details provided below.
If you wish to request deletion of your JSL Saathi Pragati account or associated personal information, you may contact us at the email address provided in the Contact Us section.
Certain information may need to be retained where required by law, regulatory requirements, legitimate business requirements, fraud prevention, dispute resolution, or maintenance of transaction records.
The JSL Saathi Pragati App is intended for eligible users participating in the applicable program and is not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that information relating to a child has been provided to us improperly, please contact us.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated Privacy Policy will be published on this webpage with a revised "Last Updated" date. We encourage users to review this page periodically.
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:
Jindal Stainless Limited
Privacy / Grievance Contact
Email: info@jindalstainless.com
By using the JSL Saathi Pragati App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein, subject to applicable law.